Shipping and Returns

General Shipping Information & Next Day Delivery

For UK mainland orders, goods will normally be despatched within 24 hours and should arrive within 1-2 days. Orders over £250 will be delivered Free of Charge.

We may not be able to guarantee Next Day delivery in all cases.  Delivery cut offs is 12.00pm.  

Small items which are packed 10-20 wipes per pack such as Glasses Wipes, Screen Wipes, Plaster Wipes, Insect Repellent & Phone Wipes be subject to £2.99 delivery charge.

Larger products sold in bulk 250-1000 wipes per pack such as Hand Wipes, Alcohol Wipes, Individual Baby Wipes, Antibacterial Multipurpose Wipes, Shampoo and Shaving Cream Sachets are subject to £9.99 delivery charge.  These items are dispatched on a Next Day delivery as standard.

Orders outside UK Mainland and those in Inverness will be subject to a Delivery Surcharge based on weight. This effects Northern Ireland, Scilly Isles, Isle of Man and Inverness.  

A delivery surcharge is calculated based on weight. For orders over £250.00 a Flat Rate discounted carriage charge of £19.50 will be applied.

Unfortunately our systems do not currently allow for these surcharges to be included in your order, if there are shipping surcharges applied to your order a member of our staff will reach out to you.

We are currently unable to accept Channel Island & International Orders via our website. If you would like to place an order and you live in the Channel Islands or outside the United Kingdom, please contact us for pricing.

Returns Policy

We hope that you will be delighted with your mywipe products. If, for some reason, you are not, you are welcome to return the goods if they are unopened and in their original packaging for exchange or a full refund. This does not affect your statutory rights as a consumer. 

If you wish to return any items to mywipe please wrap your item/s safely and securely to avoid damage in transit back to us (please note mywipe is unable to accept an item for refund if it has been damaged in transit). 

Please enclose a copy of your delivery note and send to: 

Guardpack Ltd
The Wipe House
Unit 5 Bilton Road

We recommend you send your package recorded or special delivery (please note mywipe will be unable to refund items you were returning but were lost in the post).